Security Alerts
Customer Warning:
May 2012:
Teutopolis State Bank and Sigel Community Bank have recently become aware of someone trying to elicit debit card information from our customers. An automated phone call is placed to a customer stating their Visa Debit Card is inactive. The caller then requests debit card numbers in order to re-activate the card. DO NOT respond to this request! If you already have, your account is at risk and you should call Teutopolis State Bank immediately! Currently, “254” phone numbers are being targeted but all customers should be cautious. Teutopolis State Bank and Sigel Community Bank will NEVER request confidential information from our customers. If you have any questions or experience similar fraud activity, please contact us immediately.
Teutopolis State Bank and Sigel Community Bank will NEVER request any confidential information from a customer by direct phone calls or emails. Confidential information includes: account numbers, social security number, PIN’s or passwords. NEVER give out confidential information unless you have personally originated a conversation in-person or over the phone and Teutopolis State Bank or Sigel Community Bank is requesting this information for the purpose of identification. NEVER give out your PIN or password to anyone, including Teutopolis State Bank Staff. Emails from legitimate sources such as banks or the FDIC can be fraudulent.